Mohd99 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Our Privacy Commitment: mohd99 is fully committed to protecting your privacy. We only collect data that is truly necessary, store it securely, and will never sell or disclose your personal information to third parties without your consent, except as required by law.
This Privacy Policy ("Policy") is published by mohd99 and applies to all users who access or register on the mohd99 platform through our official website at mohd99.app. We understand that your trust is our most valuable asset, and we take our responsibility to protect the information you entrust to us very seriously.
This Policy describes the types of personal data we collect, the purposes for which it is collected, how it is processed and stored, and your rights in relation to your personal data. By using the mohd99 platform, you agree to the information collection and usage practices described in this Policy.
Mohd99 complies with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant international standards on personal data protection. Any cross-border data transfers are carried out with appropriate safeguards to ensure a level of protection equivalent to Malaysian standards is maintained.
To provide the best service and comply with legal requirements, mohd99 collects several categories of personal information from our members. We only collect data that is relevant and necessary — nothing more.
When you register for or use mohd99 services, you may provide the following information:
When you browse or use the mohd99 platform, our systems automatically record the following technical information:
mohd99 not collect credit or debit card numbers directly. All payment transactions are processed through licensed, PCI-DSS compliant third-party payment gateways.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC No., Date of Birth | KYC verification & fraud prevention |
| Contact | Email, Phone number | Communication & two-factor authentication |
| Finance | Bank account number, digital wallet | Deposit & withdrawal processing |
| Technical | IP address, session logs | Security & unauthorised access prevention |
| Activity | Game history, transactions | Customer support & responsible gaming |
Mohd99 uses collected personal data solely for lawful and stated purposes. We will not use your data for unrelated purposes without first obtaining your consent.
The following are the main purposes for which mohd99 uses your personal data:
mohd99 does not use your personal data to be sold to third-party advertisers or for co-marketing purposes without your explicit consent, which is revocable at any time.
Mohd99 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are certain situations where we need to share some of your information with specific parties as outlined below:
We work with trusted service providers to operate our platform, including gaming software providers, licensed payment processors, cloud infrastructure providers, and analytics services. All third parties are bound by strict confidentiality agreements and may only process your data in accordance with specific mohd99 instructions.
Mohd99 may be required to disclose your personal information to competent authorities in the following circumstances: when mandated by a court order, a valid request from a law enforcement agency, or regulatory reporting requirements related to anti-money laundering (AML) and counter-terrorism financing (CFT).
In the event of a merger, acquisition, or corporate asset transfer, your personal data may be transferred to the new entity. We will notify you in advance and ensure that the same or higher data protection standards are maintained by the recipient.
Any data sharing that occurs is based on a minimum necessity basis only (data minimization principle). We disclose only the information strictly required for the stated purpose, not your entire profile.
The security of your personal data is a core priority at mohd99. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
Mohd99 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, or for as long as required by applicable Malaysian law. Generally, account and transaction records are retained for a minimum of five (5) years following account closure for AML compliance and audit purposes.
Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you.
Mohd99 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse our website.
You can manage or delete cookies through your web browser settings at any time. However, please note that disabling certain cookies — especially session and security cookies — may affect the functionality of the mohd99 platform and prevent you from using some platform features properly.
Under Malaysia's Personal Data Protection Act 2010 and the mohd99 Privacy Policy, you have the following rights regarding your personal data. We fully respect these rights and will process any related requests within a reasonable timeframe.
Mohd99 fully respects your rights under the Malaysian Personal Data Protection Act 2010.
You may request a copy of the personal data we hold about you at any time through our official support channels.
If any information we hold is inaccurate or outdated, you have the right to request immediate correction.
In certain circumstances, you have the right to request that your data be deleted, subject to any legal retention obligations still in force.
You may request that we restrict the processing of your data in certain situations, such as while a dispute over data accuracy is under review.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes at any time, and we are obliged to honour such requests immediately.
To exercise any of the above rights, contact our privacy team via 24/7 Live Chat or submit a written request by email. We will process your request within 30 business days.
The mohd99 platform is strictly for individuals who are of age 18 years and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
During the registration process, we verify the date of birth of every prospective member as part of our KYC procedures. Should we detect that data belonging to an underage individual has been collected inadvertently, we will immediately take steps to delete that data and close the relevant account without prior notice.
If you are a parent or guardian who believes your underage child has registered on mohd99, please contact us immediately so that action can be taken without delay. The safety of children is our absolute priority.
Mohd99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Any significant changes will be communicated to members via in-platform notifications or your registered email at least seven (7) days before the amendments take effect.
The "Updated" date displayed at the top of this Policy indicates the latest version currently in effect. We encourage you to review this Policy periodically so you remain informed about how we protect your information. Continued use of the mohd99 platform following the publication of any amendments constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the dedicated mohd99 privacy team is ready to assist you. We are committed to providing accurate and comprehensive responses within a reasonable timeframe.
You may contact us through the following channels:
When contacting us regarding a privacy request, please include your account username (not your password), the type of request being submitted, and any relevant supporting information so we can process your request more quickly and accurately.
Our target response times: Live Chat — within 5 minutes; Email — within 1–2 business days; Official Data Request — within 30 business days in accordance with the provisions of PDPA 2010.
Privacy is more than a document — it is a culture at mohd99. Here is how we protect you every day.
Every bit of data travelling between your device and mohd99 servers is protected by 256-bit SSL encryption — the same security standard used by global banking institutions.
Mohd99 practises the principle of minimum data collection — we only collect what is strictly necessary and will not request information irrelevant to our services.
The entire data management operations of mohd99 are designed to fully comply with the Malaysian Personal Data Protection Act 2010 (PDPA). You are protected by law.
You have full control over your data. Access, update, or request deletion at any time through our responsive 24/7 customer support.
Mohd99 has never and will never sell your personal data to third-party advertisers or data brokers. Your information remains entirely yours.
Our cybersecurity team monitors the platform continuously around the clock to detect and address any threats before they impact your data.